Closing the Gap: Design Embraces Business

Closing the Gap: Design Embraces Business

Closing the Gap: Design Embraces Business The impact of design on businesses is growing and the demand for design talent continues to increase. We see more designers taking on leadership roles in companies across different sectors. Management consulting organizations...
Flip the table

Flip the table

Flip the table Just 10% of companies have executive-level UX design roles. Over my career in UX, my teams and I have been shushed, downsized, told to make things look pretty, left off the roadmap and uninvited from big meetings. If only we could get a seat at the...
When AI gets it wrong

When AI gets it wrong

When AI gets it wrong In this session we’ll explore how to design AI-powered experiences that remain resilient when things go wrong. Drawing from real-world experiences, we’ll discuss the importance of preparing for AI failures, maintaining user trust through...
The Design System Playbook: Strategy, Governance & Influence

The Design System Playbook: Strategy, Governance & Influence

The Design System Playbook: Strategy, Governance & Influence In the fast-paced world of UX, maintaining consistency and efficiency across products isn’t just a challenge—it’s a governance problem. A well-structured design system can bridge the gap between design...
Service Roadmapping in a Product World

Service Roadmapping in a Product World

Service Roadmapping in a Product World “Service Roadmapping in a Product World” shows how understanding your organization’s core purpose transforms strategic planning. Moving beyond features and products, we’ll explore how to identify the fundamental activities that...