Enshitification and The Current State of UX Design
A light-hearted (and sometimes irreverent) look at the designs we love to hate. From Netflix's infuriating autoplay to Sonos' disastrous app redesign, bad design seems to be having a moment. We'll take a broader look at the current technology environment to explore how these user hostile decisions happen and discuss how UX Designers and their allies can increase their influence, so we can get back to making the world a better place for users.
Speaker
Andrew Turnbull
Managing Director, UX and Product (Evans Hunt)
Andrew leads the UX and product teams at Evans Hunt where he tirelessly advocates for user-centred thinking—often pitching in with a quick sketch or diagram to frame a problem or share an idea. His perspective is informed by 15 years of diverse industry experience with clients such as Alterra Mountain Company (Ikon Pass), CMH Heli-Skiing, Pursuit, Travel Alberta, ATB Financial, London Drugs, and Nissan/Infiniti USA.